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Privacy & Personal Data Policy

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OUR PRIVACY & PERSONAL DATA POLICY

This Privacy and Personal Data policy has been developed so that you as a customer of Midsomer Norton & District Carnival Charity Association or visitor to our website, social media sites or a recipient of marketing materials are informed about what personal data Midsomer Norton & District Carnival Charity Association retains, how it is processed, and how we protect it.

If the below privacy policy is not accepted, Midsomer Norton & District Carnival Charity Association reserves the right to reject orders and other inquiries, as missing acceptance could cause Midsomer Norton & District Carnival Charity Association the inability to serve our relationship in the way that we are legally obliged to.

WHAT PERSONAL DATA DO WE COLLECT AND PROCESS?

You can access our websites without disclosing your personal data to us. By accessing the website an ID is issued for your session. This cannot identify you as a person.
Our social media sites do allow us to identify you as an individual where you’re accessing our sites using your personal profile, we may also receive additional personal data that you have chosen to make publicly available on your profile.
Should we send you marketing material we may collect information about how you interact with it including opens and clicks.

Midsomer Norton & District Carnival Charity Association uses personal data to maintain the servicing of relationships. The following data can be collected and processed when you access the website, social media, marketing materials or contact us via our website or trade with us via telephone and e-mail:

a) Name: first, middle and last
b) Contact details: e-mail, phone number, company address and/or sole traders’ personal addresses
c) Company and job title
d) Technical details: IP-addresses, online behavior at our website (includes visited URL, event triggers, actions such as clicks, open rate, time on each page etc.), which is anonymized
e) Marketing: IP-addresses, online behavior within our e-mail marketing (includes visited URL, event triggers, actions such as clicks, open rate, time on each page etc.), this information is highly restricted, secured and never sold
f) General trading statistics and buying history
g) Invoicing history: Midsomer Norton & District Carnival Charity Association keep invoices and bank details in accordance with applicable legislation, including money laundering and accounting laws
h) Communication: What we learn about you from letters, email, and conversations between us
i) Consents: any permissions, consents or preferences that you give us
j) Your image, should you choose to take part in any photography with us

WHEN DO WE COLLECT AND PROCESS DATA ABOUT YOU?

We collect and process data about you when you;

a) buy products and services
b) set up an account
c) enter agreements
d) make inquiries, send a complaint or interact with Midsomer Norton & District Carnival Charity Association in some other matter
e) register and/or interact with marketing material (including but not limited to newsletters, updates, etc.)
f) where we discover your contact information and believe we have a legitimate interest to contact you

Midsomer Norton & District Carnival Charity Association only collects the personal data that is necessary to deliver products and service, process inquiries and market products and services.

Midsomer Norton & District Carnival Charity Association Privacy and Personal Data policy does not allow us to purchase personally identifiable data from third parties.

HOW DO WE USE YOUR PERSONAL DATA?

We can use the collected information in the following ways:

a) To fulfill a contract, we have with you
b) To deliver our products and services
c) To be able to handle orders as quickly as possible
d) To follow-up on inquiries and quote requests
e) To service you better when you approach and interact with our employees, e.g. sales, customer service, technical support
f) To administer customer surveys
g) To manage our relationship with you or your business
h) To develop new ways to meet our customers’ needs and to grow our business
i) To develop and carry out marketing activities on our brand, products & services
j) To study how our customers use our products and services
k) To improve our websites
l) When it’s our legal duty
m) When it’s in our legitimate interest unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests

HOW DO WE PROTECT YOUR PERSONAL DATA?

Personal data disclosed on our website\s, in person, via telephone, mail or e-mail contact is only passed on to those, who have a legitimate reason and purpose for receiving this knowledge.

We may for operational reasons supply 3rd party companies with data to conduct tasks on behalf of Midsomer Norton & District Carnival Charity Association, where this takes place the data will be limited to only what is essential for the task and only to a 3rd party that fully complies to GDPR.

To be able to provide the best possible experience on Midsomer Norton & District Carnival Charity Association’ websites, we keep statistics about how users utilize the website. The statistics are solely used in an anonymized form, for instance, to see which sites and what content the users interact with.

Midsomer Norton & District Carnival Charity Association uses Google Analytics to collect anonymized browsing statistics and therefore Midsomer Norton & District Carnival Charity Association discloses IP-addresses to Google Analytics. Privacy terms for Google Analytics are accepted when visiting www.illuminatedcarnival.co.uk  and can be found here: www.google.com/.

WHERE IS YOUR PERSONAL DATA STORED?

Your data is stored securely on servers in the UK and potentially on repeatable 3rd party application databases who’s location may not be known. External access is restricted by passwords and where possible additional measures to prevent brute force attacks.

If you wish to unsubscribe from our marketing material, you can follow the instructions listed below in every e-mail. If you have any issues with unsubscribing, you can contact via info@illuminatedcarnival.co.uk

By unsubscribing from marketing from Midsomer Norton & District Carnival Charity Association, all information you have provided us will be deleted. These cannot be restored and if you at any point wish to get insight into what we have previously sent you, previous offers and the like etc., we would like to point out that these cannot be restored.

HOW LONG DO WE STORE YOUR PERSONAL DATA?

If an active relationship is in place, we will store your data as long as necessary in order to serve you as a customer of Midsomer Norton & District Carnival Charity Association. We will store invoicing data for as long as it is needed according to applicable legislation, including money laundering and accounting laws. Where personal information is not used within a two-year period it will be deleted in line with our process below

DATA BREACH

If suspicion about data breach from Midsomer Norton & District Carnival Charity Association’ internal serves or external partners arises, immediate action will be taken to secure our customers and users in the best way possible. This entails uncovering the extent of the breach, notify potentially affected customers and users, and notifying the relevant Data Protection Agencies.

If we have a suspicion of a data breach from Midsomer Norton & District Carnival Charity Association, we will promptly notify any persons affected. If you have any suspicion that your data has been leaked from Midsomer Norton & District Carnival Charity Association, please contact us at info@illuminatedcarnival.co.uk

ACCESS TO DATA

You can at any point request access to the personal data we hold and request for it to be updated, deleted, restricted or supplied in a portable format. If you wish to exercise any of these rights, please contact info@illuminatedcarnival.co.uk. Please be aware that once this data is deleted, it is not restorable.

REVISION OF POLICY

We continuously revise our processes for data processing and our policy is revised and adjusted at least once per year or when needed. Any person affected by this policy will receive notification when it is updated.

CONTACTS, CHANGES & UPDATE OF POLICY

Midsomer Norton & District Carnival Charity Association commits to continuously comply with the legislative requirements to protect privacy.

If you have any questions or comments about our data policy or how we use your personal data, please contact us at info@illuminatedcarnival.co.uk.

If you wish to unsubscribe from our newsletters and e-mail marketing, you can follow the instructions listed below in every e-mail. If you have any issues with unsubscribing, you can contact us via info@illuminatedcarnival.co.uk.

By unsubscribing from marketing messages from Midsomer Norton & District Carnival Charity Association, we will no longer send you e-mail marketing but other forms of marketing may continue. If you request us to delete all the personal information we hold on the individual, we will delete any personal data we hold, however, we may retain information and place a note within the record that the individual requested Privacy and Personal Data to be erased. This data cannot be restored and if you at any point wish to get insight into what we have previously sent you, previous offers, or the like, we would like to point out that these cannot be restored.

WE USE COOKIES ON OUR WEBSITES

By using www.illuminatedcarnival.co.uk, you accept that Midsomer Norton & District Carnival Charity Association processes your personal data and cookies pursuant to the above policy.

WHAT HAPPENS IF YOU CHOOSE NOT TO GIVE US YOUR PERSONAL DATA?

We may need to collect personal data in line with this Privacy and Personal Data policy by law, or under the terms of a contract, we have with you. If you choose not to give us this personal data, it may delay or prevent us providing our products or services to you. For example, not providing an email address will in most cases prevent us from providing you with an order confirmation or an invoice.

LIMITATION OF LIABILITY

Midsomer Norton & District Carnival Charity Association seeks to ensure that the information contained in our site is accurate and up to date; however, we cannot guarantee that all information is timely or correct. If you find things that need correction, then please inform Midsomer Norton & District Carnival Charity Association.

We are not liable for any damages as a result of the information contained on this website or in any product information. This includes any and all direct or indirect damages, consequential damages, or damages such as lost time, wages, revenue, profit or data. Midsomer Norton & District Carnival Charity Association is not responsible for any losses and always sells in accordance with our standard sales terms.

Information and content on the website can be changed without announcement, agreement or consent from any other party.

HYPERLINKS

Sometimes we link to other Internet sites that are not controlled by Midsomer Norton & District Carnival Charity Association. These links are there to help you, but Midsomer Norton & District Carnival Charity Association do not have any control over the internet sites, the content of these sites, the products or services on these sites. Therefore, we do not have any responsibility for any problems or damages that might occur by following these links and visiting the sites and they do not fall within our Privacy and Personal Data policy.

 COPYRIGHT AND TRADEMARK

Midsomer Norton & District Carnival Charity Association owns and has the copyright over the website design, the text, the graphics and the photographs of www.illuminatedcarnival.co.uk

Permission to copy and distribute documents, information and related graphics from this website must be granted by Midsomer Norton & District Carnival Charity Association in writing, and it cannot be used without clearly showing the source of the material.

Company name, brand names, trademarks, logos & slogans are owned by Midsomer Norton & District Carnival Charity Association, and cannot be used without a written permission from Midsomer Norton & District Carnival Charity Association.